Play safely,
enjoy responsibly
ggvip believes that entertainment should always be enjoyed in a controlled and mindful way. Our protection tools and guidelines will help you play within the right limits.
Important Warning: Gambling carries financial risk and can affect mental health. It is for entertainment purposes only, not as a source of income. For ages 21 and above only.
At ggvip, we make every player's safety our top priority. Our platform offers a range of protection tools to help you stay in control of your play. If you ever feel that gambling is getting out of hand, our 24/7 support team is always here for you.
Our Protection Tools
ggvip keeps these tools available at all times to protect players. Log in and activate any of them at any time from your account settings.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, reducing it takes effect immediately, but increasing it requires a 24-hour waiting period.
Time-Out
Temporarily close your account for anywhere from 24 hours to 6 weeks. During this period, logging in, placing bets, or making deposits will not be possible. Taking a break is a sign of responsibility.
Self-Exclusion
If you feel gambling is becoming a problem, activate self-exclusion. This provides a long-term account closure option (from 6 months to permanent).
Session Limit
Decide in advance how long you will play in one sitting. Once the set time is up, the system will automatically alert you and prompt you to end the session.
Activity History
View your complete history of bets, deposits, and withdrawals. This is a useful tool for understanding your spending and habits.
Support Assistance
Our support team is available 24/7 via live chat and email to help you in Bengali. Reach out directly for any concern or issue.
Signs of Problem Gambling
If any of the following signs appear in yourself or someone you know, it is important to seek help. This is not weakness — it is awareness.
Pay attention if…
- You are betting more and more to try to win back money you have lost
- You are spending money meant for household and family expenses on gambling
- You are unable to stop playing or keep failing when you try
- You are lying about or hiding your gambling
- You are playing with borrowed money or taking on debt to gamble
- You feel restless or depressed when you cannot play
- Loved ones or friends are expressing concern
Tips for Healthy Play
Responsible gaming means enjoying entertainment in a mindful way. Follow these habits.
- Set a budget before you play and never go beyond it under any circumstances.
- Do not think of gambling as a source of income — it is entertainment only.
- Take regular breaks. Do not play when you are tired or under stress.
- Avoid playing under the influence of alcohol or other substances.
- Do not neglect time with family and friends because of gaming.
- Do not make decisions based on emotions after a loss — "revenge betting" is harmful.
- See using self-exclusion or time-out as a positive step.
How to Activate Self-Exclusion
You can activate protection on your account in just a few steps.
Go to ggvip Login
Log in to your account and navigate to the profile menu at the top right.
Open the "Responsible Gaming" Section
In account settings, select the "Responsible Gaming" option.
Choose Your Preferred Tool
Deposit limit, session limit, time-out, or self-exclusion — activate whichever you need.
Confirm
Confirm your choice. Once self-exclusion is activated, it will take effect immediately and a confirmation will be sent to your email.
Need Help? Contact Us Directly
If you have trouble doing it yourself, write to us via live chat or at [email protected] — our team will help you.
Please note: While self-exclusion is active, no promotional emails will be sent during that period. Your decision is completely confidential.
Age 21+ Verification
ggvip provides services to users aged 21 and above only. Age verification is mandatory at the time of account registration.
If minors use your device, keep your account password-protected and never leave your device logged in and unattended.
If you believe a minor is attempting to access the platform, notify us immediately at [email protected]. We will take prompt action.
Age Protection Measures
Need Help? We're Here for You
If gambling becomes a problem, do not fight it alone. ggvip's support team is always ready to guide you in the right direction.
Live Chat Support
ggvip's live chat service is available 24 hours a day, 7 days a week. Speak in Bengali and our specialists will listen to your concerns and help you activate support tools.
Email Support
Write to us with a detailed description of your issue. Our support email is: [email protected]. You can contact us in both Bengali and English by email.
Seek Professional Help: Alongside ggvip's support, if you or someone you know is struggling with a gambling addiction, consulting a mental health professional is the most effective step. There is no hesitation in seeking professional help.
Enjoy the entertainment, stay safe
Play responsibly on ggvip. Slots, cricket betting, or live casino — enjoy it all while staying within the right limits.